Vacancy Details

Vacancy Info:

Attention Line
We are seeking a Youth Complex Mental Health Caseworker on a Full Time, Fixed Term basis based in Muswellbrook.
Vacancy Type
Social Worker
Position Title
Youth Complex Mental Health Caseworker
Hours Per Week
Full Time
Eligible 3GA placement?
Eligible OMPS placement?
Position From
17 Apr 2019
Ad Expiry Date
28 May 2019
Date Posted
17 Apr 2019
Date Updated
17 Apr 2019


Position Description


Samaritans is a not-for-profit organisation who for over 30 years has been offering support to those in need including young people and families, those with disability or mental health challenges and the wider community. We have over 800 staff and more than 450 volunteers across the regions in which we work. The Samaritans values of Compassion, Integrity, Justice act as our tagline and describe the principles behind the work we do and the way we do it.


Our vision is to build communities where there is care for the vulnerable and where every individual has the opportunity to contribute and participate fully in community life. Behind this vision is a united team made up of over 700 staff members and 400 volunteers who work together throughout Newcastle, Hunter, Central Coast, Mid-Western and the Mid-North Coast regions of NSW.


We want to work with people who believe in this vision and are genuinely committed to making a difference to their community.


The Youth Complex Mental Health program managed by Samaritans will deliver programs and support to people residing in the Upper Hunter. The service will be based out of identified co-located sites in Muswellbrook and Gunnedah with relevant complimentary support services.


We are seeking a Youth Complex Mental Health Caseworker on a Full Time, Fixed Term basis based in Muswellbrook.


This role is will play an integral role in the program, which will provide a Therapeutic Case Management and Case Coordination model which provides services to 12-25 year-olds with, or at risk of developing, severe mental illness, and supports integrated access to primary health care, specialist mental health care, family support, educational/vocational engagement and Psychological therapies within the identified local areas, in line with the National framework for recovery-oriented mental health service principles. Services will be provided by multidisciplinary teams that work collaboratively to meet the needs of the young people and their families in specific locations.


Essentials Description




We are looking for a professional individual who has a strong grounding in the provision of person-centered therapy and responses that are tailored to individual needs and circumstance. At all times, Samaritans uses the Recovery model to drive the development of a plan that assists a young person through a process of change to improve their health and wellness and to live a self-directed life, striving to reach their potential. As part of this approach, Samaritans has adopted the Recovery Principles that are:

·         Uniqueness of the individual;

·         Real choices;

·         Attitudes and rights including active listening;

·         Dignity and respect;

·         Partnership and communications; and evaluating recovery






·         Tertiary qualification (Degree) in Psychology, Social Work, Counselling, Nursing, Occupational Therapy, or similar

·         Minimum 2 years experience and demonstrated understanding of mental health issues affecting young people and their families and carers; best treatment options; support services; and co-morbidities; health assessments, referrals, and coordination of care for young people in crisis with, or at risk of developing, severe mental health illness

·         Demonstrated ability to work holistically with young people with mental health and drug and alcohol issues including indigenous, refugee, CALD and low socio-economic background

·         Minimum 2 years experience and demonstrated skills and understanding of working with young people in a therapeutic group setting, evidence-based counselling, and ongoing treatment

·         Experience in working independently in regional areas

·         A demonstrated ability to effectively engage with young people, families and carers who are at risk of developing severe mental health issues

·         Demonstrated ability to develop and maintain linkages and networks with a range of government, community, and corporate stakeholders to facilitate clear referral pathways

·         Demonstrated experience in use of computer applications for record keeping and accessing of information. Ability to maintain comprehensive and professional information and complete data collation

·         Successful completion of a pre-employment Medical, National Criminal History Check, Working with Children Check, and hold a valid NSW Driver’s Licence


Description of Benefits




Our team are the heart of what we do here at Samaritans. As a part of the Samaritans team, you have access to the following great benefits:

  • Progressive organization with a focus on advocacy and social justice
  • Attractive salary packaging options
  • Family friendly, flexible working hours
  • Fitness Passport corporate gym membership
  • Career and development opportunities
  • Payroll giving program
  • The opportunity to work within an innovative, collaborative team environment



For more information about this role, please contact Felicity Scott on 0249 311 000

To apply for this role, please click on the ‘Apply now’ button.

Please include your cover letter addressing the essential criteria, and your resume.

Applications close at 9am on Wednesday 24th April 2019.

You must have the right to live and work in Australia.

Contact Details:

Practice Name
Samaritans Foundation
Contact Name
Felicity Scott
Contact Email
Main Phone
Secondary Phone


73 Elgin Street
Maitland, NSW, 2320