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Vacancy Details

Vacancy Info:

Attention Line
Practice Manager needed for Blackbutt and Our Town Doctors Surgeries.
Vacancy Type
Administration - Management
Position Title
Practice Manager
Hours Per Week
Full Time
Eligible 3GA placement?
Eligible OMPS placement?
Position From
28 Jun 2019
Ad Expiry Date
28 Sep 2019
Date Posted
28 Jun 2019
Date Updated
01 Jul 2019


Position Description

About the practice

An exciting opportunity to join this growing and successful practice in one of Newcastle’s great local villages. 

Become a valued member of this privately owned, fully accredited GP practice delivering quality medical care.  This busy growing practice has 18 GPs and a total of over 60 employees.  This is a wonderful career opportunity for an experienced practice manager to join the team and to support business growth and ensure delivery of consistently smooth and accurate performance across the whole patient experience.

The role

This position leads the day-to-day running and operations of the business providing appropriate guidance, support and expert advice to all staff with a focus on strong people leadership.  Responsibilities include:

·         Team building.  Recruit, train, develop and appraise non-clinical team, schedule and co-ordinate administrative and clinical meetings.

·         Leadership.  Supervise, guide, delegate tasks, resolve conflict, foster team spirit and create a positive work and performance culture

·         Service management.   Coordinate front office workflow, daily operations and staff scheduling.

·         Business planning, implementation and monitoring.  Implement direction and decisions made by principal and provide information and reports needed for business review.

·         Financial management.  Supervise running of payroll, reporting, balance sheets and accounts payable and receivable.

·         Professional development and accreditation.  Maintain current and accurate knowledge of relevant legislation, quality standards and requirements, lead the business through accreditation reviews.

·         Communication and conflict resolution.  Receive and acknowledge any complaints and actively support resolution.



Essentials Description

Selection Criteria

Proven ability in the following areas:

·         Commercial and business acumen

·         Leadership skills including the ability to lead a team, coach and support performance and lead change

·         Attention to detail and a focus on accuracy

·         Communication skills including influence, conflict resolution and ability to manage own emotions in challenging situations

·         Ability to work independently and co-operatively across our diverse client group and with our staff

·         Presenting the practice in a confident and professional manner with a strong emphasis on confidentiality.

Qualifications and Experience


·         Proven track record in business management, people management, budgeting and reporting.

·         Proficient in business management systems and software including Microsoft office, Xero, Practice Hub, Best Practice and general medical terminology (or capacity to become proficient in a short time)

·         Knowledge of MBS, Medicare incentives, (PIP, PNIP), DVA, Workers Compensation, Veterans Affairs and CVC, Private client billing and daily settlement.


Member of AAPM and relevant business qualifications.

How to apply.  Please send your resume to Robyn Mercer (  Please call Robyn on 0408 

Desirables Description

Experieince with AGPAL accreditaiton process

 Experieince with Practice Hub

Experience with Autmoed practice mangment systems


Description of Facilities

2 sites 

mixed billing 

 50 staff

 18 doctors

 running Best Practice, Automed, Ozdocsonline, Using Xero accounting software.

Description of Benefits

Extablished business

Owner works, a dn is involved in Business

Good reputation

 Just passed accreditation.

Quality Team

Contact Details:

Practice Name
Blackbutt Doctors Surgery
Contact Name
Robyn Mercer
Main Phone
Secondary Phone


Level 1, 58 Orchardtown Rd
New Lambton, NSW, 2305