Vacancy Details

Vacancy Info:

Attention Line
Casual Medical General Practice Receptionist
Vacancy Type
Administration - Support
Position Title
Medical Receptionist
Hours Per Week
Part Time
Eligible 3GA placement?
Eligible OMPS placement?
Position From
17 Sep 2019
Ad Expiry Date
17 Dec 2019
Date Posted
17 Sep 2019
Date Updated
18 Sep 2019


Position Description

 About the business and the role

Invitation to Health (ITH) is an evidence based, pro-active and compassionate Integrative Medical Centre located at Wyoming, NSW. Invitation to Health has 6 General Practitioners, 3 nursing staff, and 4 allied health practitioners. ITH integrates the science of medicine with person-centred therapies in order to achieve the optimal health and resilience of its clients.

ITH, a flourishing and collaborative practice, is seeking a dynamic, experienced medical receptionist who is highly organised and self-motivated with a genuine excitement and passion for ITH's vision and its values.

 Job tasks and responsibilities

We are currently looking for a Casual/On Call receptionist with the view to move into Part-Time.

In your role, you will be part of a dynamic and motivated reception team.  With exceptional communication, organisational and relationship building skills, you will thrive in this fast-paced Practice.

Reporting directly to the Practice Manager, you will be responsible for the day-to-day reception duties including telephone calls, making appointments, greeting patients on arrival, billing, checking mail, scanning etc. This is an ideal opportunity for an experienced medical receptionist who is motivated and willing to work in a new and challenging role. We offer our employees a flexible and friendly work environment, supported with ongoing education and training. If you are dynamic, ambitious and driven by the challenge of being part of this successful organisation, then this could be the opportunity for you.

Primary Responsibilities:

·         Greeting of practice patients and phone calls in a professional manner.

·         Billing – Private, Hi-Caps, Work cover, Medicare and DVA.

·         Appointment bookings.

·         Selling of our Dispensary products.

·         Unpacking of our stock

·         Use of our practice email, faxing, photocopier and scanner.

·         Ensure the clinic runs in a smooth and efficient manner.

·         Opening and closing procedures of our practice.

·         Use of hi caps machine – Private health insurance claiming.

·         Monitoring of our recall system

·         Use of different software/programs

·         Follow policy and procedure for set daily tasks


Skills and experience:

The ideal candidate MUST have a minimum of 3 years’ experience in a medical background

·         Minimum 3 years’ experience in a Medical Receptionist Role

·         Proficient in Best Practice Software; 3 years desirable

·         A strong track record of operational excellence, well organised and task orientated

·         High level numeracy/attention to detail skills to ensure accurate billing and daily balancing.

·         High level of patient service supported with evidence of training/experience

·         Good interpersonal skills and be able to autonomously and in harmony with other team numbers.

·         Display a positive attitude under pressure

·         Excellent communication skills both written and spoken.

·         Computer literate with experience in MS word and Excel


Contact Details:

Practice Name
Invitation To Health
Contact Name
Main Phone
Secondary Phone


256 Henry Parry Drive
Wyoming, NSW, 2250